Terms of Use

Digestia GLP-1 Terms of Use — version 2.3

Effective: 2026-10-09

1. Service

Digestia GLP-1 is educational and personal-organisation software for routine logging, visualisations, a digestive simulator, summaries, educational AI and appointment preparation. It does not sell medication, provide medical consultation or replace professional evaluation.

2. Free, educational journey and Premium

The free plan includes features identified as free. Premium adds recurring organisation, comparison, educational AI and report features. Feature changes do not remove acquired statutory rights.

The Inside Journey is a separate educational product from Premium: five visual missions, including the free first mission, and a notebook of preset questions for an appointment. Purchasing the journey unlocks the four additional missions for 90 consecutive days from confirmed payment. It is a single payment, with no automatic renewal. The routine diary is optional; buying the journey does not activate Premium, and Premium does not automatically include the journey. Paid access expires after 90 days; previously saved notebook questions remain available for export from the account.

3. Price and contracting

Before payment, the price, currency, billing period, essential characteristics and renewal conditions are shown. When public paid sales are open, the consumer sale price displayed is the total price payable, including applicable taxes and known mandatory charges. Monthly Premium renews monthly until cancelled online. Annual Premium is a prepaid 12-month purchase and does not automatically renew. A purchase is only completed in checkout.

4. Payment

Payments are processed by third-party infrastructure. Digestia does not store full card details and does not send health records to checkout to process a purchase. Once confirmed, the corresponding access is activated and the consumer receives durable confirmation of the contract.

5. Cancellation and withdrawal

Monthly renewal can be cancelled online in the Subscription area; Premium remains available until the end of the already-paid period. Annual Premium does not automatically renew. In the EU/EEA, where applicable, consumers have the statutory withdrawal right provided by law, including the applicable statutory 14-day period for covered contracts. This statutory right is not presented as a promotional benefit granted by Digestia.

Separately, as Digestia's own contractual policy for the first online purchase of a paid Digestia product (educational journey or Premium), Digestia accepts withdrawal/refund requests submitted within 14 days of contracting even where that specific statutory right does not apply, without limiting any stronger mandatory rights in any jurisdiction. No reason is required to use this contractual policy.

The online purchase-withdrawal function is available on the Withdrawal page. It does not require creating a new account and provides confirmation of the request. Renewal cancellation and withdrawal from the purchase are separate procedures.

6. Refunds and digital-service conformity

Refunds follow the Refund Policy and mandatory law. When due, refunds are returned to the original payment method whenever technically supported. If the service is not supplied, has a material defect or does not match what was advertised, statutory remedies such as correction, price reduction, termination and/or refund remain applicable.

7. Educational nature

Digestia does not diagnose, prescribe, adjust doses, replace medical, nutritional or pharmaceutical evaluation, or serve as an emergency service. The journey presents general concepts and fictional examples without predicting an individual's response to medication, food or symptoms. Diary features are based on the user's own records. The journey does not provide professional certification.

8. User responsibility

Users must protect credentials and enter information thoughtfully. Self-reported data can be incomplete or inaccurate and does not prove clinical causation.

9. Acceptable use

Users must not access third-party data without authorisation, bypass security, automate abuse, interfere with the service or use the platform for unlawful activity.

10. Updates

We may correct errors, perform maintenance and update features or content. Material changes affecting rights or data processing will be communicated and renewed acceptance requested where required.

11. Legal liability

To the extent permitted by law, Digestia is not liable for clinical decisions made solely from the app, incorrect user-supplied information or events outside reasonable control. Nothing excludes liability or guarantees that cannot legally be limited.

12. Privacy

Data processing is explained in the Privacy Policy. Self-reported health data receives enhanced protection and, where required, is processed with explicit consent.

13. Applicable law

Digestia operates from the Netherlands. Dutch law applies without depriving consumers of mandatory protections granted by the law of their country of residence.

14. Contact and seller identity

Use the Contact page or support@digestiaglp1.com for support, complaints and questions. When paid sales are open, the seller's verified legal identity, business address, KVK, VAT/BTW, telephone and other mandatory commercial details are displayed on the legal and commercial product surfaces before contracting.